All AYY apartment key services are transferred to the AYY Housing Office in Otaniemi. Whether you are fetching or returning keys, have lost a key or want to order extra keys, everything will be handled through the AYY Housing Office.

Keys of AYY apartments in Helsinki have been handled through the Töölö Service Point. Continuing handling the keys through Töölö was deemed unsustainable because the service was used very little (3-10 keys transferred per month) and the practice caused an unnecessary amount of trouble for the tenants. The key traffic to all AYY apartments can in the future be offered to tenants of all AYY apartments through the AYY Housing Office five days a week and with longer open hours than what was possible through the Töölö Service Point.

All key traffic will be moved to Otaniemi after the second week of September. Töölö Service Point will stop accepting keys after Thursday 12.9. and all keys will be transferred to Otaniemi on Monday 16.9. After that, all business about AYY apartment keys for all AYY apartments should be handled solely through the AYY Housing Office.

The exception are the keys of the apartments on Ida Aalbergin tie. The keys to those apartments will still be handled through the estate manager Petri Vornanen as before.

Tenants can still always exchange keys between themselves. For this you have to use the key exchange form you can fill in and print out on the AYY Housing Forms page. You can sign the contract, scan or photo it, and send it via email to AYY Housing Office (asuntotoimisto@ayy.fi) as an attachment.

Feedback and questions can be addressed to AYY Housing Specialist Jaakko Koivula (firstname.surname@ayy.fi), 050 520 9444).

Finland has not had pests for a very long time but now the problem has come back here. Pests are a persistent problem, and their destruction requires fast action from the resident and the landlord.

Currently, the most common pests in student housing are bedbugs and beetles. Both have been found in AYY’s apartments. The best way to avoid pests is to take good care of the cleanliness and hygiene of your apartment. If you detect anything referring to pests in your apartment, please contact AYY’s housing office immediately. The housing office will immediately order professionals to check the apartment and do the necessary fumigation. The resident does not have to pay for these expenses.

Unfortunately, AYY cannot pay other compensation or provide rent reductions due to pest animals. Therefore, it is in everyone’s interest to keep the apartment in such a good condition that pests do not nest there. If the situation is prolonged, the worst case scenario with bed bugs is that you have to destroy entire pieces of furniture and AYY cannot compensate for them either. The faster AYY receives information on pests, the easier and quicker it is to destroy them and the less likely the problem will spread in other apartments and cause more expenses to anyone.

Because of this, also be very careful if you are going to take an abandoned piece of furniture in your home! Check the furniture very carefully and play it safe rather than carry pests to your home with an old arm-chair.

If pests are found in the apartment, AYY cannot offer a new apartment to the residents before the pest situation is fixed. Otherwise pests could spread in the new apartment with the transferred resident, and the problem would start all over again.

If AYY is not informed about pests or the problem gets worse or spreads in other apartments because of the tenant’s actions, the tenant may be charged the expenses of the pest control. This may happen if the apartment is considered particularly filthy and suitable for pests, or if AYY is not informed about pests and pests are carried to a new AYY apartment.

Information on bedbugs.

Information on beetles.

Questions and comments may be presented to Housing Specialist Jaakko Koivula (050 520 9444, etunimi.sukunimi@ayy.fi).

Housing all the new students will make it impossible to scan lease contracts at this moment. AYY Housing Office therefore can’t unfortunately send lease contracts to be signed by email before September. You can sign the lease contract when you come to pick up the keys or during the first week of September by visiting the Housing Office during normal open hours.

AYY will send information automatically to Kela monthly about all new tenants. If you wish to apply for student grants and attach a copy of your lease contract, you can come to sign the contract at the Housing Office. All accepted housing offers are binding for AYY also, so if you have accepted an offer, you are guaranteed an apartment in Finland.